Membership Terms & Conditions -

It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to join the Mindful Calligraphy Club, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

Membership Terms: Key Details

The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Laura Letters Life. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Laura Letters Life (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

Membership Outline

The Mindful Calligraphy Club is a membership platform for people who want to learn how to improve their calligraphy and creative practice. The membership is an ongoing commitment where you can get regular support and guidance. 

The aim is to provide support and guidance on brush pen techniques for a variety of styles and projects. The information is not tailored to any specific industry or any one person or business but includes information which has been tested and used across a range of different people. It is also focussed and designed for those who have a little experience of brush pen calligraphy but struggle to practice or make time to improve their calligraphy. Whilst it may be useful for those who are just starting out, the membership is best suited to those who are looking for a creative space to practice, feel inspired and take their calligraphy to the next level. Should you need specific or bespoke support then please contact us to enquire about our one to one services.  

Membership Specifics

There are four elements to the membership:

1. Monthly Live Club Sessions

2. Monthly Live Breakthrough Clinics

3. Weekly Downloadable Practice Prompts

4. A Private WhatsApp Group

Live Masterclasses

The live sessions will be led by Laura Edralin. From time to time they may also be joined by expert artists and teachers who are specialists in different areas of calligraphy or art. 

The monthly sessions will take place via Zoom (or another similar video conferencing platform) for approximately 1 hour 15 minutes. Unless there are unforeseen circumstances, the video calls will take place on the first Monday of the month at 8pm UK time and we will notify you of the times in the WhatsApp Group.

During each live session, we will be exploring a brush script style and project theme with downloadable worksheets. The group will be able to ask any questions and at the end of the hour we will spend 15 minutes with open chat discussing anything else around the project, other ideas, useful resources and more. 

The information and guidance shared will be based on seven years’ experience of modern brush pen scripts, featuring traditional styles (like copperplate) and contemporary techniques (like flourishing). Facilitator qualifications include Happiness Facilitator and Wellbeing Coach (Cert L.C. Wellbeing).

Breakthrough Clinics

During live breakthrough clinics, we will be discussing submitted questions and requests around calligraphy styles and techniques that are particularly challenging, with an open floor for other questions throughout the session.

Each month you will get the chance to ask questions about your calligraphy work, or specific queries, and get tailored bespoke support. All of the Q&As will be delivered via Zoom for up to 60 minutes (depending on number of queries to cover). This will provide you with the opportunity to ask questions and discuss your own work and progress, and get support. 

Practice Prompts (Love Letters)

In addition to the monthly live sessions and clinics there will be worksheets provided for self-study.

Each week you will receive an email with a new downloadable practice letter. Working through all 26 letters, upper and lowercase (across 52 weeks of the year), you will get the worksheets with each individual letter to practice offering a chance to dive deeper into your own practice.

The Library

There is a ready-made library when you join with downloadable resources and tutorials, all the monthly replays and videos. There are bonus worksheets which continue to be added, a link to The Stationery Cupboard where we share an Amazon affiliates list of pens and stationery recommended by Laura or other Club Members. 

For best results you should work through the worksheets and audio or video material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the live sessions. 

Private WhatsApp Group

You will have access to a private WhatsApp group to support you during the Membership. The intention of the WhatsApp group is to provide community support and a network of individuals at a similar stage of their calligraphy journey and who are facing similar challenges. 

From time to time Laura may post and offer support in the WhatsApp group but there is no guarantee that posts will be responded to immediately or that any messages will be monitored. 

Please be advised that whilst we hope that you will be able to utilise the WhatsApp group, we make no guarantees as to the availability of the group and/or the content within the group at any time.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.

Disclaimers

The aim of the membership is to provide you with the tools and understanding to improve your calligraphy and creative practice. Your practice and calligraphy style is personal to your and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or use a worksheet and you will instantly improve overnight. 

We make no guarantees or claims as to the success of any member. Each individual is unique and their calligraphhy and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the membership has to offer you will have new information, strategies and techniques to create a successful practice and improve your calligraphy. 

All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the membership. We are not responsible for any loss of opportunity or any investments which you make. 

No content in this membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately. 

We ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.

Contact and Schedule

It is the intention that the membership will run continuously and that any training material, live Q&As and live masterclass sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible. 

Throughout the membership we will be available by email Monday to Friday between 9am to 5pm via hello@lauraletterslife.com and will respond as soon as possible and within 48 hours during the hours stated. 

If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

Payment Terms

The cost of the membership is set at the time you subscribe. On subscription you will agree to monthly payments via Stripe which will be taken on the same day each month. 

The annual membership subscription is for a fixed 12 month period following that you can leave at any point. If you do leave and re-join at a later date, you will lose the membership rate on which you are currently subscribed and whilst we would be happy to welcome you back, the membership fees may have increased. 

The monthly membership subscription is entirely flexible. Once you have paid your monthly fee you will gain access to all of the membership benefits. Should you wish to cancel you can do so through your online portal/please email us and we can support you in cancelling your subscription. Should you seek to cancel the subscription close to the billing period renewal date you may still be charged for a further month during which you can continue to use the benefits of the membership.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here.

We utilise MailerLite and Memberspace to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool. 

During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Refunds and Cancellation 

It is our aim that you will be completely happy with the Membership and find educational content, and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership. 

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to hello@lauraletterslife.com and a full refund will be provided within 14 working days.

In the event that one or more training sessions have already taken place, or that you have accessed any of the training material, or community groups within the first 14 days following your subscription, you are still entitled to request a refund but the value of the content which you have accessed shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the membership. 

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

Should you wish to cancel your membership you can cancel your subscription via your login anytime. The cancellation will come into effect at the end of your current billing period - therefore if you are on the annual plan you will continue to have access to the member’s hub for the remainder of the year term after which your access will be cancelled. 

Similarly, on the monthly plan you will continue to have access for the remainder of the month you have already paid for. 

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month as applicable. 

Intellectual Property 

During your time as a member you will be provided with course materials. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.

Complaints 

If you have a complaint about the programme this should be made to made in writing to Laura Edralin at hello@lauraletterslife.com.

Frequently Asked Questions

What happens if I can’t make a live session?

As far as possible, the live masterclasses will be held on Zoom and recorded. The link to watch will be sent to you within 48 hours following the end of a live session. From time to time technology may fail and the recording may be unavailable or of poor visual or sound quality but we do aim to record all live sessions. 

What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.

What if I am ill during the membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period please let us know and we will support you wherever we can. 

Is the membership suitable for all people and those at all stages of calligraphy?

The membership is best suited to those who have tried calligraphy before. You may still benefit if you are a complete beginner and there are resources to support you.

General

We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail. 

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.